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I am not a member of on line banking . I purchased a car loan in 2010 from this Bank . My bank wouldnt give me a loan for the amount of the car . I like to just check on line to see how much my balance is on this loan
Kathleen A., Newark Valley Ny, !3811
October 25, 2015 11:53:07 AM
In reply to Kathleen A., Newark Valley Ny, !3811
Great to see you Kathleen,
We're happy to help you with online access for your loan. We'd like to let you know that it's possible that your auto loan is held with us here at TD Bank or with our partners, TD Auto Finance. Since we're not sure who holds yours, we'll be glad to give you both options here.
If your loan is held here at TD Bank, N.A., at your convenience please contact a Tech Support Specialist 24/7 at 800-493-7562. After account verification, we can enroll your account in online banking during your call. This access will allow you to view your loan principal and payments due, or ask any questions about your loan via message.
If TD Auto Finance is the lien holder, then please reach them directly at 800-556-8172. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm to help you. You might also find some helpful information on their site, including enrollment info, at: http://bit.ly/1GaNthy.
We hope this will help you check your loan balance whenever you need it, Kathleen.
Thanks again for reaching out – have a wonderful afternoon!
Kristen P, Mount Laurel
October 25, 2015 11:54:32 AM