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shelia a., hartford
August 9, 2015 01:32:49 PM
In reply to shelia a., hartford
Hi Sheila, thanks for reaching out to us at TD Helps. We understand how frustrating it can be when you aren't able to access your Online Banking profile. We'd be glad to help with this issue.
Our website www.tdbank.com is compatible with the newest versions of Internet Explorer, Firefox, and Chrome. If you're not using the most up to date browser, we recommend installing the latest version and reviewing your internet options to make sure that it can accept cookies. We also recommend disabling any plugins or themes and restoring your browser to its defaults and this should correct the error you're receiving. If necessary, you may also need to update the version of Adobe Flash Player you currently have on your device.
If you've tried these options and are still unable to login to your Online Banking profile, please contact us anytime 24/7 at 1-800-493-7562. We're always happy to help troubleshoot the issue while speaking with you.
Thanks again for stopping by, Sheila and we look forward to your next visit.
Alara B, Mount Laurel
August 9, 2015 01:36:54 PM