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I am interested in online banking, however, I have not received my debit card. When can I expect to get a visa debit card.
November 28, 2014 03:59:38 PM
In reply to Serene, Manassas
Welcome to TD Bank, Serene! We're glad to hear that you recently opened an account with us and are more than happy to help.
As you mentioned that you applied for your new TD Bank account online, if you requested a new debit card during account opening, you should expect to receive your card by mail at the address you provided within 7 to 10 business days. Please note that the arrival time may vary depending on your postal office.
If you would prefer to have your new debit card immediately, or you didn't request one during account opening, you may obtain one by visiting any TD Bank Store nearby you. To find your closest TD Store location, please visit, http://bit.ly/TDStores. All TD Banks have an instant issue machine where you may obtain a new card and you'll be able to leave with a card in hand! Once at the Store, if you did order a debit card online that is currently being mailed, please ask the Store representative to close it since it will no longer be useful once you activate the card you will receive at the Store.
As you're interested in enrolling your account in Online Banking, you'll be glad to know that you'll be able to enroll in Online Banking right away, even without your debit card! We welcome you to contact a Banking Specialist 24/7 at 888-751-9000. Upon proper account verification, we would be happy to get your online account up and running during your call.
Also, since it sounds like you opened a checking account with us, we invite you to get to know your new account here: http://bit.ly/1D7QIEH. At the link, you'll find some useful information to get you started.
We hope this has been helpful, Serene! Please let us know if you have any other questions about your new account and take care.
Kristen P, Mount Laurel
November 28, 2014 04:01:14 PM