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I'd like to discuss more information about my account. Please have a representative give me a call at their earliest convenience. Thank you.
March 25, 2015 03:31:59 PM
In reply to Alphonso, Jacksonville
Thank you for opening accounts here at TD Bank, Alphonso. We'd be happy to point you in the right direction.
As you've mentioned that you still have questions in regards to your new accounts, we ask that you contact us directly for assistance. You are able to do so 24/7 by dialing 888-751-9000. After account verification, our Representatives will be happy to address your concerns. Similarly, you are able to visit any TD Store during lobby hours for help with your new accounts. To take a look at TD Stores near you and their hours please visit http://bit.ly/TDStores.
If you are enrolled in Online Banking, you are able to ask account specific questions via secure message. First, you are able to log in here: http://bit.ly/1eaISlq. Once you're signed in, on the left hand side you should see and option to "Send a secure message" located in the “Message Center."
If you aren't enrolled in Online Banking yet, don't worry. You can enroll any time by visiting here: http://bit.ly/1lU2qfY. You'll need your account number, ATM/Visa Debit Card number, Social Security number and email address to complete the enrollment. If you have any trouble, you can call the number above or you can visit a TD Store during lobby hours.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Alphonso and have a good afternoon.
Megan K, Mount Laurel
March 25, 2015 03:33:31 PM