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kimberly, new castle
July 28, 2015 08:56:25 AM
In reply to kimberly, new castle
Welcome to TD Helps and the TD family, Kimberly. We are sorry to hear about your difficulties and would be glad to help point you in the right direction.
As this is pertaining to your account and Debit Card specifically, we ask that you contact us directly for assistance. You can reach us 24/7 by dialing 888-751-9000 or if you prefer to speak with a Representative in person, you may do so at any TD Store during lobby hours. Whichever you choose, our Representatives will be happy to help determine why your card is having trouble. For Store locations near you and their hours please take a look here: http://bit.ly/TDStores.
Please understand that although we would like to assist you directly, we do not have access to your account information as TD helps is considered an unsecured site.
We hope this was helpful and please do not hesitate to let us know if you need anything else.
Yen D, Mount Laurel
July 28, 2015 09:00:40 AM