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I would have called but I am without my phone right now. I didn't want to wait to address this issue. I won't have my phone till tomorrow afternoon. Could someone please address this situation ASAP? I know I am current on both and have been for 30 months. Please reply as I am trying to repair my credit and this kind of mistake could be damaging to it thank you
September 29, 2015 05:30:35 PM
1 person recommended this |
In reply to Anthony, Philadelphia
Thank you for stopping by TD Helps, Anthony. We are more than happy to guide you in the right direction.
Since this is referring to you specific loan account, we would need to review this further with you. Please understand that although we would like to assist you directly, unfortunately, we do not have access to your loan information since this is considered an unsecured forum.
To better assist you, we invite you to contact our 24/7 Financial Solutions Group at 800-937-5020 at your convenience to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your loan payment with you. Also, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Please know that if your Auto Loan was financed via TD Auto Finance, please contact a TD Auto Finance Representative for further assistance. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday 8:00 am to 7:00 pm at 1-800-556-8172 to help you.
We hope this information helps, Anthony. Enjoy the rest of your day!
Customer Service Team, Mount Laurel
September 29, 2015 05:31:55 PM
1 person recommended this