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Looked it up it says it's from your Organization is supposed to be a satisfaction survey for my visit to the bank I don't utilize your bank nor have I ever I do not have a bank account with you nor a card with you, if someone opened an account with my name they are not authorized to... is this your number or should I report it thank you
July 1, 2015 01:42:18 PM
In reply to Michael, Phoenix
Thanks for joining us here at TD Helps, Michael.
We'd like to share with you that the number you provided is connected to the third-party company we employ for our Customer Experience Surveys. This is not a sales effort but only an attempt to ask you about service you may have recently received. We apologize for any confusion or concern our call may have caused for you.
As you mentioned you do not have an account with TD Bank, we apologize for any inconvenience if this call was made in error and ask that you reach out to us at 888-751-9000, 24/7, or if you're in the area, you may visit us. For TD locations please check out: http://bit.ly/TDStores.
We hope this helps and please let us know if you need anything else.
Yen D, Mount Laurel
July 1, 2015 01:43:30 PM