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I just got a letter in the mail saying that i paid off and account with you guys. I never received a letter or anything saying that it was paid off. Now the IRS is claiming that i didn't put it on my 2013 taxes and is now saying I owe them. Please help me with this if you can
April 14, 2015 10:11:52 AM
In reply to Jeremy, Racine
Good morning, Jeremy and thank you for connecting with TD Helps today.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To better assist you, please speak with our Banking Specialists directly via telephone and we're available 24/7. Upon proper account verification, we should be able to further assist you or guide you in the right direction for assistance. If this is related to a TD loan or line of credit account, please dial 800-937-5020 and if this is regarding a TD Visa credit card, please speak with TD Card Services Specialists directly and they can be reached at 888-561-8861.
You're also welcome to stop by a TD Store location, during lobby hours for additional assistance. During your visit, please be sure to bring the letter you mention with you and a valid photo ID. You may take a look here: http://bit.ly/TDStores and just simply enter your zip code for the nearest location to you.
We hope this information helps, Jeremy. Best luck to you!
LiShu R, Mount Laurel
April 14, 2015 10:13:51 AM