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It has been 4 weeks since I changed my name and have not received anything yet.
Ashley, Lewiston, Maine
February 21, 2015 12:55:47 PM
In reply to Ashley, Lewiston, Maine
Welcome to TD Helps and thank you for sending us your question, Ashley. We're sorry to hear that you still have not received your new debit card.
Sounds like you have requested a new HSA debit card at the TD Bank Store while name change request was submitted. If so, please feel free to reach out to us 24/7 at 888-751-9000 and we can confirm the shipping date and shipping address via the telephone after account verification. You may also stop by your local TD Bank Store location, during lobby hours for further assistance. To find out the nearest TD Store near you, please visit, http://bit.ly/TDStores.Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Let us know if you have any other questions. Ashley, we hope you have a nice day!
LiShu R, Mount Laurel
February 21, 2015 12:56:29 PM