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I didn't write down my password or maybe its the username. I can not access my account. what can I do?
Catherine, Ft Lauderdale
January 19, 2015 12:26:48 PM
In reply to Catherine, Ft Lauderdale
Thanks for opening a new account with TD Bank, Catherine. We understand it can be frustrating when experiencing difficulties online, we'd like to offer some help!
If you've forgotten your Online Banking User Name and Password, we recommend calling us directly 24/7 at 888-751-9000. After account verification, we would be happy to help reset your credentials and get you back up and running for your Online Banking. Also, you can visit us at any local TD Bank Store, during lobby hours. For lobby hours and locations, please visit http://bit.ly/TDStores. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
We hope this information helps, Catherine. Enjoy the rest of your day!
LiShu R, Mount Laurel
January 19, 2015 12:27:46 PM