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I just now tried to "send money" and the transaction did not go through.
Ken, Mission Viejo
November 11, 2017 12:15:46 PM
In reply to Ken, Mission Viejo
Good afternoon, Ken, and thanks for coming to TD Helps for assistance today.
We're so sorry to hear that you're having trouble with our Send Money feature, and so that we may better assist you with your concerns, we'd like to ask that you connect with us directly.
We apologize for any inconvenience this may cause; however, please understand that TD Helps is not considered a secure forum of contact, and because of this, we unfortunately do not have access to your account specific information to assist you with your transfer. However, our Tech Support Team is always happy to help, and for your convenience, they are available 24 hours a day, 7 days a week.
To reach a Specialist, you may simply dial 800-493-7562, and after verification, they'll be happy to troubleshoot your concerns with you directly. Additionally, if you'd prefer, you may also visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We apologize again, Ken, but we look forward to hearing from you soon.
Have a great weekend, and please take care.
Brittany M, Mount Laurel
November 11, 2017 12:16:13 PM