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I just unblocked my personal online account at a TD Bank (with a teller) and 15 minutes later I am trying to log in, with all the details that worked at the bank... and I've been re-blocked. What is going on? Is my money safe?
Karen, New York
March 21, 2015 08:35:29 PM
In reply to Karen, New York
Thanks for connecting with us here on TD Helps, Karen.
If your online account is locked, we'd be happy to help you get back up and running with TD Bank Online Banking. Please contact our Banking Specialists 24/7 at 888-751-9000. After one of our Specialists has verified you with the proper identification information, they’ll be able to assist you in gaining access to your online account.
If you prefer or if you’re in the neighborhood, feel free to stop in at any local TD Bank Store for assistance, and please find your nearest location at http://bit.ly/TDStores.
We hope the information provided helps you, Karen! Let us know if you have any further questions and take care.
Cameron P, Mount Laurel
March 21, 2015 08:36:31 PM