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October 6, 2015 11:09:39 AM
1 person recommended this |
In reply to Mercy, Brooklyn
Welcome to TD Helps, Mercy. We are glad to assist with your question today.
As this is pertaining to your specific account, we would need to review this further with you. We would like to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To best assist you, we encourage you calling our 24/7 Customer Service line at 888-751-9000, upon account verification, a Customer Service Representative will be able to determine the cause and offer the solutions as well. Also, you may visit any TD Bank Store to have your account and debit card reviewed in person during normal lobby hours. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If this is in regards to your TD Credit Card, please feel free to give our TD Card Services Specialists a call 24/7 at 888-561-8861 and they will be happy to help.
In addition, you may also send us a secure message if you are enrolled for Online Banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Thanks for reaching out, Mercy and enjoy the rest of your week!
Alara B, Mount Laurel
October 6, 2015 11:10:14 AM
1 person recommended this