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Karen, Bel Air
May 24, 2015 11:06:50 AM
In reply to Karen, Bel Air
It's nice to have you join us on TD Helps, Karen. We'll be happy to guide you in the right direction.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. We do have ways in which you may contact us to discuss your account directly. You could call, send us an email via Secure Message or visit your local TD Bank Store.
To give us a call, you may do so by calling 888-751-9000. We're available 24/7 and we'll be able to assist you upon account verification.
If you are enrolled for Online Banking and want to send a secure message using www.tdbank.com, you may do so. To send a secure message you must first logon to your TD Bank Online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
If you wish to enroll for Online Banking for your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card number, your Social Security number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us at the number listed above for assistance.
Additionally, you may visit your local TD Bank Store. For a listing of hours and locations, please look here: http://bit.ly/TDStores.
Hope this is helpful and have a nice day.
Sandy D, Mount Laurel
May 24, 2015 11:07:55 AM