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January 8, 2015 10:18:03 AM
In reply to courtney, hyannis
Thanks for coming to TD Helps for your answer, Courtney. We would be happy to point you in the right direction for help.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To better assist you, we recommend contacting us 24/7 at 888-751-9000. After one of our specialists has verified you with the proper identification information, they’ll be able to assist you in retrieving your Online Banking user name.
If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
If you are referring to your user name on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as: Mortgage Documents, etc. please contact us 24/7 at 888-751-9000. Also contact 855-219-8050 for help logging into the TD Go Card site.
You could also visit your local TD Bank Store during normal lobby hours, where a Representative will be able to help you. To find out TD store locations and lobby hours near you, please visit, http://bit.ly/TDStores.
Let us know if you have any other questions. We hope you have a nice day!
LiShu R, Mount Laurel
January 8, 2015 10:19:09 AM