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March 6, 2017 10:41:42 AM
In reply to Hank, Mastic
Welcome to TD Helps Hank.
As your inquiry is pertaining to your specific account, we ask that you contact us directly at 888-751-9000. Our Specialists are available 24/7 and after account verification will be able to review your account further. Please note; we would love to assist you directly, however, TD Helps is considered an unsecured forum. Therefore, we are unable to obtain your personal account information.
If you'd prefer to connect in person, we invite you to visit a TD location, during lobby hours. To find a Store hear you please view our locator found here: http://go.td.com/1f9DSJR.
Thanks for writing in and please take care.
Alara B, Mount Laurel
March 6, 2017 10:48:57 AM