Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Looking for the nearest branch to deposit money into my sister account.
Newton, Hamilton,Ohio 45015
November 2, 2015 04:02:26 PM
In reply to Newton, Hamilton,Ohio 45015
Thank you for visiting TD Helps today, Newton. We will be glad to answer your question about transfers.
As one of our Customers, your sister has the option of requesting funds from you using our Person-to-Person Payments service, available via their Online Banking account. If she is already enrolled, she can click here to sign in: http://bit.ly/1lU2qfY. If she has not enrolled yet and has a TD ATM/Debit card handy, she can begin here: http://bit.ly/1lU2qfY. Again, she will need their TD ATM/Visa Debit card, account number, Social Security number and email address. For assistance with enrollment, she can call us at 888-751-9000, available 24/7. After account verification, our Specialists would be happy to help!
Once she has enrolled and is logged in, under the Person-to-Peron tab they can select the "Request Money" option. To add the person they are looking to receive funds from (you), they can select the "Add a Contact" link located beside the "Request From" field. They will want to fill in the necessary fields including your email address or mobile phone number and "save" the information (this is how you will receive your notification of funds request). They can follow the prompts, and they will then be asked to review the request on the next page. When she is finished, she can select "Send Request." You will then receive this request including instructions to complete the transfer! Your sister can reach our Tech Support Specialists anytime 24/7 at 800-493-7562 for assistance in using this feature.
Please note that fees can apply for this service. For more information on the Fee Schedule, please take a look here: http://bit.ly/1cTejgt.
If you are located within our footprint from Maine to Florida, we can also let you know that you're welcome to stop in at any of our Stores nearby to make a deposit to your sister's account. Feel free to find a listing here: http://bit.ly/TDStores. Otherwise, we can recommend that you reach out to your own financial institution, which may be able to provide you other options for sending the funds to your sister directly.
We hope this is helpful, Newton! Thanks again for writing in and enjoy your evening.
Customer Service Team, Mount Laurel
November 2, 2015 04:05:02 PM