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I cannot access my account now which I presume has been closed but I have not received my check yet. Is there a way to find out whether I have been sent a check by the bank and how can I tack it? I live out of USA and I sent a notarized written request to close my account with TD Bank and mail the remain of the money by check to me. I have not received my check yet and it is more than 2 months now? My question is what kind of Postal Service does the Bank use? Is there a way to track down where my payment check might be? If I do not receive my check what should I do?
Xhoni, Tirana, Albania
January 5, 2016 07:18:40 AM
In reply to Xhoni, Tirana, Albania
Welcome to TD Helps, Xhoni.
To confirm that your TD account was closed and your check was mailed, we ask that you contact us directly for assistance. You are able to do so 24/7 by calling us from out of the United States at 856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. Once speaking with a Representative, they will be able to confirm if your account was successfully closed. You may also visit any TD Store during lobby hours for help. To view our Store locations and their hours please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Thanks for stopping by, Xhoni and please take care.
Alara B, Mount Laurel
January 5, 2016 07:19:51 AM