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I usually just my account number to log in to my account. But without my card, I cannot remember the username.
I also can't call.
Sterling, Vero Beach
January 11, 2015 04:23:52 PM
In reply to Sterling, Vero Beach
We're glad you connected with us, Sterling. Sorry to hear about any difficulties but we'll be able to point you in the right direction.
If you can't locate your card or bring your User Name to mind right now, don't worry. We're available to assist you 24 hours a day, 7 days a week. Please do note that if you're unable to log on to your Online Banking account, it would be necessary to give us a call for assistance. From outside the United States, you may contact us via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. The US country code is 1-011. When you call, we'll be sure to close your card right away, and help get you logged back in. If you're in need of a card, we'll also be able to provide some convenient options to obtain a new one, even in your current location.
Also, since you've reached TD Bank in the US, just in case you bank with TD Canada Trust feel free to click this link: http://bit.ly/14J2FFb. Our friend Iris has provided information that you might find helpful if you're uncertain of your EasyWeb user name and need further assistance with your card.
Thanks again for visiting and we hope this will help you, Sterling. Let us know of any questions and best of luck!
Kristen P, Mount Laurel
January 11, 2015 04:25:50 PM