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Ed, Oaks, PA
November 6, 2014 07:55:30 PM
In reply to Ed, Oaks, PA
We're sorry to hear that you've lost your debit card, Ed and we'd be happy to help provide the next steps you should take.
If you have not done so already, we recommend contacting us immediately to close your debit card for account security. You may do so 24/7 at 888-751-9000. Our Customer Service Representatives would be happy to assist with closing your debit card. After account verification, our Representatives would also be able to submit a request to have a card mailed to the address we have on file for you. Please keep in mind that depending on your Postal Office, your new card will arrive within 7-10 business days and will be sent in a plain white envelope for security purposes. Additionally, our Specialists would be happy to review your account and file a dispute for you if necessary.
As always, you may also visit a TD Store in your area to close your old debit card and have a new one issued during your visit. For lobby hours and locations near you please visit http://bit.ly/TDStores.
We hope this helps, Ed and have a good night.
Megan K, Mount Laurel
November 6, 2014 07:56:52 PM