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I lost my card and no where to call
sergio, asbury park
November 23, 2014 06:09:26 PM
1 person recommended this |
In reply to sergio, asbury park
Hi Sergio, thanks for connecting to us through TD Helps. We're glad you came to us today.
We're very sorry to hear that you've lost your card. If it's your TD Bank Visa Debit Card that you're referring to, we recommend calling us immediately at 888-751-9000. A Banking Specialist will close the card right away for you. After proper account verification, we can also review any recent transactions to ensure that there is no suspicious activity on your account.
You may then request a replacement card be mailed to you; or, you can visit your nearest TD Bank Store to get the replacement card made on the spot, as well as a paper statement to review your recent transactions if you'd like. Take a look at our Store locator here http://bit.ly/TDStores for hours and locations near you.
If you are enrolled for online banking with us, another option would be to send a secured message using www.tdbank.com and request that your card be closed. To send a secure message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." Through Online Banking, you may also review all recent transactions on your account and print out statements if necessary.
If you've lost your TD Bank Credit Card, please reach out to a TD Card Services Specialist at 888-561-8861. We're available 24/7 to review your recent activity and close out the card, and we can then mail you a replacement.
Hope this helps Sergio. Take care!
Kristen P, Mount Laurel
November 23, 2014 06:10:16 PM