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Justin, Cusco, Peru
November 19, 2016 12:21:24 PM
In reply to Justin, Cusco, Peru
Hello Justin. We're sorry to hear that you have lost your credit card while traveling. We'll be happy to guide you in the right direction for further assistance.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please feel free to call us 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to cancel your card, review your account with you and also offer options of obtaining a new one.
If you have lost your TD Visa debit card, you may contact us 24/7 while you're outside the United States by dialing 856-751-9000 or collect with operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
If this is regarding a TD Visa Credit Card, you may contact our Credit Card Specialists while you're outside the United States 24/7 by dialing 706-644-3266.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: https://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon: https://go.td.com/1rvBmq8 and send a secure message.
Thanks again for reaching out, Justin. Take care!
LiShu R, Mount Laurel
November 19, 2016 12:21:50 PM