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February 10, 2015 06:56:35 AM
9 people recommended this |
In reply to Sarah, Hampton
Thanks for getting in touch with us, Sarah and sorry to hear about any possibility of a lost card. We'll certainly let you know right away what you can do.
First, if you have not done so already, we recommend contacting us as soon as possible to close your debit card for your account security. Our Banking Specialists are available 24/7 at 888-751-9000 to assist with closing your card.
After account verification, our Specialists would also be able to submit a request to have a card mailed to the address we have on file for you. Please keep in mind that depending on your Postal Carrier, your new card will arrive within 7-10 business days. Additionally, our Specialists would be happy to review your account with you to make sure that no unauthorized activity has occurred.
Once your card is closed, if you'd like to obtain a new card sooner, you're welcome to stop by at any TD Bank Store location. A Representative will be more than happy to print one for you while you wait. Please find your nearest TD Bank Store and lobby hours here: http://bit.ly/TDStores.
We hope this helps you, Sarah! We'll talk to you soon and have a good day.
LiShu R, Mount Laurel
February 10, 2015 06:58:02 AM
9 people recommended this
what about i dont have my account number i lost it with the card
May 24, 2016 07:06:05 AM
2 people recommended this
In reply to Orlando, Miami
Thanks for joining our conversation here on TD Helps, Orlando.
As your account information may have been compromised, we highly recommend contacting us immediately at 888-751-9000 or visiting us at your local TD Bank Store location, during lobby hours for assistance. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
We hope to hear from you soon, Orlando. Take care!
LiShu R, Mount Laurel
May 24, 2016 07:08:09 AM
In reply to LiShu, Mount Laurel
What if you are a minor and lost your card? Can i still get a card in the mail as a replacement? I lost my card and i dont know if im able to get a new card without calling the number.
April 6, 2017 07:34:17 AM
3 people recommended this
In reply to Isabella, Mississauga
Thank you for reaching out to us on TD Helps, Isabella. We're happy to point you in the right direction to get a new debit card.
We recommend reaching out to your local TD Bank Store location with the guardian of your account in order to receive a new debit card. You may visit us at any TD Bank Store found here: http://go.td.com/TDStores. Additionally, please know that a new card may be mailed out to you if ordered by somebody over 18 on your account.
We are always here to help, Isabella. Feel free to let us know if you have any further questions.
Kris M, Mt. Laurel
April 6, 2017 07:34:38 AM
1 person recommended this