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I can't log into my account because I can't remember the 16 digit username. I also have 4 emails and cannot remember which one I opened my account with. International calling isn't working for me either.
Help me please.
I could solve the problem with my Canadian TD branch but all my money is on my U.S. account.
Sterling, Vero Beach, FL
January 12, 2015 07:33:44 PM
In reply to Sterling, Vero Beach, FL
We're sorry to hear about your Debit Card, Sterling. We'll be sure to point you in the right direction.
We apologize for the inconvenience; however, to best assist you, we ask that you contact us directly for further information. Our Banking Specialists are available 24/7 and after account verification, they would be happy to cancel the card for you and help you reorder a new one. To call us from outside the United States please use 1-856-751-9000, or call us collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
We hope to hear from you soon, Sterling and take care.
Megan K, Mount Laurel
January 12, 2015 07:34:55 PM
In reply to Megan, Mount Laurel
HI I AM IN COSTA RICA LOS MY BANK CARD
NATALIE, SAN PEDRO
May 8, 2017 09:27:30 AM
In reply to NATALIE, SAN PEDRO
Thanks for joining in, Natalie.
We recommend reviewing the reply mentioned above to review how to contact us by phone.
You are also able to send a secure message about your debit card. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Natalie. Have a good day.
Megan K, Mount Laurel
May 8, 2017 09:27:40 AM