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April 2, 2015 07:50:00 PM
In reply to James, FtLauderdale
Thanks for reaching out to us tonight, James and we apologize to hear that your phone has been misplaced. We hope you find it and we'll be glad to help in the meantime.
For your account security, we recommend that you contact us directly by phone as soon as possible. Please reach our Tech Support Specialists 24/7 at 800-493-7562, and we'll be glad to assist in suspending your online banking account. Please understand that even though we would like to help you directly, because TD Helps is considered an unsecured forum, we do not have access to your personal account information to do so from here.
Additionally, you may visit any TD Bank Store for assistance in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Hope this helps right away, James and best of luck in finding your phone. Take care!
Kristen P, Mount Laurel
April 2, 2015 07:51:07 PM