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I left my phone in a cab tonight. I do not hafve the medalion number but i paid with my debit card XXXXXXXXXX and would appreciate any information that you can give me so i can retriefve my phone
dan, NEW YORK
February 6, 2017 09:37:25 AM
In reply to dan, NEW YORK
We understand your concern, Dan, and we'd be glad to help.
Please know that when you make a transaction with your debit card, the merchant sends us information associated with the transaction specifically. We are unable to confirm whether or not the information you've mentioned would be sent when authorizing a transaction.
To best determine if this information is included, we ask that you contact us directly for help. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you choose to send a message, be sure to include the date and amount of the transaction in question.
Keep in mind that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Dan. Have a good day.
Megan K, Mount Laurel
February 6, 2017 09:37:39 AM