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May 28, 2015 10:25:45 AM
In reply to Terri, Galloway
Good morning, Terri,
Thanks for getting in touch and we're sorry for any trouble with this deposit.
You're correct that cash deposits should become available for withdrawal right away. Since TD Helps is considered an unsecured forum, we apologize that we can't check on this from here for you.
To determine if any error has occurred or how we can better assist you, we ask that you get in touch with us. One option is to give one of our dedicated Banking Specialists a call. We're available 24/7 at 888-751-9000 and can check on this for you during your call.
You're also welcome to send us a Secure Message for further assistance. To do so, please log in at http://bit.ly/1eaISlq. Once you have, locate the Customer Service tab at the top right, and then click on Send a Message. Please submit your inquiry and a friendly Representative will respond shortly.
Or, if you'll be nearby one of our Stores, feel free to stop in during our extended lobby hours. If you click here: http://bit.ly/TDStores, you can find the TD Bank Store and lobby hours nearest you.
We hope we helped you get to the bottom of this, Terri.
We look forward to chatting with you and have a great day!
Kristen P, Mount Laurel
May 28, 2015 10:27:03 AM