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Linda, Port Jervis NY 12771
April 16, 2015 10:35:23 PM
In reply to Linda, Port Jervis NY 12771
Thanks for reaching out to us, Linda!
Please understand that even though we would like to help you directly, because TD Helps is considered an unsecured forum, we do not have access to your personal account information. With that being said, you are more than welcome to contact us directly at 888-751-9000, available 24/7. After you connect with our Specialists and after account verification, we would be happy to determine the amount of the transaction you mentioned. Additionally, you may visit any TD Bank Store for assistance with your card in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If you prefer and you are enrolled for Online Banking, you may send us a Secure Message. To send a secure message you must first log in to your TD Bank Online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We look forward to speaking with you soon, Linda, and we thank you for joining the TD Helps community.
Justin B, Mount Laurel
April 16, 2015 10:37:47 PM