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NEW DEPT CARD HOW LONG WILL IT TAKE BEFORE THAT MONEY IS PUT BACK IN MY ACCOUNT THIS HAPPENDED ON 11/13?
jAMES, nEW yORK
November 17, 2015 08:37:10 AM
In reply to jAMES, nEW yORK
We appreciate your visit, James. We would be glad to help.
Usually, if you've had unauthorized activities occur on your account, TD Bank is able to file a claim on your behalf. We'd like to reassure you that we're here to safeguard your funds and assist you in the event that fraud occurs.
We encourage you to call one of our knowledgeable Banking Specialists about the charges, who are available 24/7 at 888-751-9000. At that time, they'll be able to review the unauthorized activity which occurred, and file the appropriate type of dispute for you. If you prefer, we're also able to assist you at any nearby TD Bank location during lobby hours. Please seehttp://bit.ly/TDStores to locate your closest Store and hours they're available.
Prior to your visit or call, please ensure that the transactions in question have been posted to your account history and are no longer in a "Pending" status, as we're unable to file a dispute until then.
Hope the information provided was helpful. If you need anything else, please let us know.
Yen D, Mount Laurel
November 17, 2015 08:41:49 AM