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January 4, 2016 06:28:07 PM
In reply to Emily, Burlington
Thanks for reaching out to us here on TD Helps, Emily! We're glad you joined us and we're happy to review funds availability with you.
Since you mentioned that your deposit was made at a TD Bank ATM, please note that funds typically become available on the business day following the date of deposit. If the deposit is made before 8:00 pm on a business day, it would be considered a deposit for that day. A business day is every day except Saturdays, Sundays, and federal holidays.
Exceptions can also occur which can cause delays in funds availability. For example, if you are a new account holder and your account has not been open for 30 consecutive days, check deposits can be held for up to 7 business days for verification purposes. We invite you to look at our Personal Deposit Account Agreement here: http://bit.ly/1kb17UQ. On pages 38-41 you can find our Funds Availability Policy along with information about when you'll have access to deposits.
If you have questions regarding your deposit specifically, we invite you to give us a call! We're here 24/7 at 888-751-9000, or at any TD Bank Store listed here: http://bit.ly/TDStores.
We hope this helps, Emily! Don't hesitate to check in again with any questions and have a great one.
Shanika A, Mount Laurel
January 4, 2016 06:28:29 PM