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February 18, 2015 02:08:17 PM
In reply to gregory, largo
Thank you for sending your inquiry to TD Helps today, Gregory.
At any time when an error is made for an ATM deposit, you may reach out to us directly by calling our 24/7 Banking Specialists at 888-751-9000 or visiting your local TD Bank Store during lobby hours. After proper verification, we will be more than happy to address your concerns. For lobby hours and locations near you please visit http://bit.ly/TDStores. As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Thanks again for your visit today! Gregory, we hope you have a wonderful day!
LiShu R, Mount Laurel
February 18, 2015 02:09:41 PM