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August 14, 2015 10:36:29 AM
In reply to doreen, melbourne
Thank you for coming to TD Helps with your question, Doreen.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To best assist you, please contact us 24/7 at 888-751-9000 or feel free to visit us during lobby hours to speak with a Customer Service Representative. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you. After proper verification, they will be more than happy to assist you with your payments.
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
If the payment was made by using your TD Visa credit card, our 24/7 Credit Card Specialists can be reached at 888-561-8861 to assist you immediately.
Thanks again for stopping by, Doreen. Enjoy your weekend!
LiShu R, Mount Laurel
August 14, 2015 10:37:23 AM