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martin, middletown n.y 10941
October 28, 2014 06:57:57 PM
In reply to martin, middletown n.y 10941
Thank you for reaching us on TD Helps, Martin.
As this is pertaining to your account specifically, we would need to review this further with you. Please know that we'd like to assist you directly; however, we do not have access to your personal information since this is considered an unsecured forum.
To better assist you with your concerns, feel free to call us 24/7 at 888-751-9000 to speak with one of our Banking Specialists. After account verification they would be more than happy to help. You also have the option of visiting any TD Store in your area so we may view your account in person. For Store hours and locations near you please visit http://bit.ly/TDStores.
If you are enrolled for Online Banking, you may also send us a secure message. To send a secure message you must first logon to your TD Bank online profile. You may first access your accounts from here: http://bit.ly/1eaISlq . Once you are logged onto your accounts, on the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you have not enrolled, please call us 24/7 at 800-493-7562 to speak with our Digital Banking Specialists.
If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8.
If you are not currently enrolled for Online Banking and wish to enroll for Online Banking for your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card, your Social Security Number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 1-800-493-7562 to speak with a Digital Banking Specialist. Upon proper account verification, we would be happy to help get you started.
Just in case if you are looking to enroll for TD Bank BusinessDirect and you have your debit card, follow this link: http://bit.ly/1dl2HX6. Once you’re at the “Sign Up for TD Bank BusinessDirect” page, please complete the application. You will need your Business Taxpayer Identification Number, account number, ATM/Debit card number, the business name, and your e-mail address. When you are finished with the application, you will receive an e-mail confirmation within 2 business days that contains your User ID and password. In case you don't have a debit card or would like to have immediate access to online banking, you could visit your local TD Bank Store for help. For hours and locations near you, check out: http://bit.ly/TDStores
We hope this helps, Martin and have a great day.
Sandy D, Mount Laurel
October 29, 2014 08:08:26 AM