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November 13, 2014 02:15:37 PM
2 people recommended this |
In reply to brittany, Deland
Hey Brittany, we appreciate you coming to TD Helps today. We would be happy to help answer your question!
If the merchant processes a refund to your ATM/Visa debit or credit card, it usually takes 3-5 business days to be credited back. Please note, there are times when the funds may take longer to be credited to your account as the refund is based on when we receive notice from the merchant. If you have any further questions, you may connect with one of our Customer Service Specialists 24/7 at (888) 751-9000.
You can also keep track of a transaction to see if it has been cleared back into your account by logging into Online Banking. You can do so by clicking here: http://bit.ly/1eaISlq.
If you have not enrolled in Online Banking, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us at the number provided above to speak with our Specialists.
We hope the information provided helps, Brittany. Please let us know if you have any other questions. Have a great one!
Yen D, Mount Laurel
November 13, 2014 02:29:34 PM