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I made a transfer from my checking account to my Credit Card accidentally. I do not have a balance and I need that money. Can it be refunded?
November 10, 2014 10:26:14 AM
In reply to Paul, Patterson
Thanks for reaching us on TD Helps, Paul. We would like to be of assistance.
Based on your description, it sounds like you've made a transfer online from your TD Checking account to your TD Visa Credit Card account accidentally and you would like to request a refund for this overpayment. If this is what you're trying to accomplish, we can certainly guide you in the right direction.
The best way to submit this request is by calling TD Card Services at 1-888-561-8861. You may reach out to them at your earliest convenience, as they are available 24/7.
You may also submit this request by sending a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Please let us know of other questions, Paul! We hope you have a wonderful day.
LiShu R, mount laurel
November 10, 2014 10:28:16 AM