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was an error of some sort. Simply no recorded. My local TD was unable to trace deeply enough to answer my question. Can you? I made a transfer from my TD account to an external bank on Jan 20 but I cannot find any record that either it was completed or that there was an error of some sort. Simply no recorded. My local TD was unable to trace deeply enough to answer my question. Can you?
Greg, Westwood, NJ
January 30, 2018 09:56:26 AM
In reply to Greg, Westwood, NJ
Good morning, Greg, and welcome to TD Helps.
We sincerely apologize for any inconvenience you may be experiencing with your transfer, and we'll be happy to connect you with someone who can help.
Here on TD Helps, while we're always happy to assist with any questions or concerns, we are unfortunately unable to access account or personal information to assist you directly. However, as it sounds as though you're concerned with a wire transfer you may have recently initiated, we'd like to recommend that you visit your nearest TD Store location to speak with a Customer Service Representative.
Representatives are here to help during lobby hours at any number of our Store locations, and you're welcome to use the link here: http://go.td.com/1f9DSJR to find your nearest location, as well as their hours and contact information.
We understand that you may have already visited your nearest TD Store location, and if you're unable to pay a second visit, you're also welcome to connect with one of our Banking Specialist at 1-888-751-9000 so that they may review your account with you, 24 hours a day, 7 days a week.
We apologize again that we're unable to assist you directly, Greg, but we look forward to hearing from you soon.
We hope you have a great Tuesday.
Brittany M, Mount Laurel
January 30, 2018 09:57:12 AM