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October 16, 2014 03:14:16 PM
In reply to paula, rye
Thank you for joining us on TD Helps, Paula.
If you'd like your additional payment to be reflected against the principal balance of your loan, you would need to contact us directly so we may make this change. You may contact our Financial Solutions Group 24/7 by dialing 800-937-5020 and they would be happy to update your payment for you. Alternatively you may also visit a TD Store during lobby hours to make this change. For hours and locations of TD Stores near you please visit http://bit.ly/TDStores.
If you would like to make payments to your principal balance in the future we suggest calling our Financial Solutions Representatives, visiting a TD Store or mailing in your principal payment to avoid confusion. You may mail your principal payments to the following address:
PO Box 8400
Lewiston, ME 04240
Keep in mind that only one payment per day can be applied to your loan account.
We hope this helps, Paula and if you have any further questions please let us know.
Megan K, Mount Laurel
October 16, 2014 04:41:11 PM