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I made my deposit on Friday at3:44pm when will I get my deposit
January 27, 2018 01:06:29 PM
In reply to Tamalia, Yonkers
Good afternoon, Tamalia, and welcome to TD Helps.
This is a great question, and we'll be more than happy to review our funds availability with you in further detail.
Here at TD Bank, the type of deposit you make can determine when the funds will be available in your account. Direct deposits, for example, are available on the same business day that they are credited to your account, even while they are in a pending status. Similarly, cash deposits made with a Teller are also made available the same business day for your use.
Check deposits; however, work a little differently. When you deposit a check, the first $100 is made available right way. If you are a new account holder and your account has not been open for 30 consecutive days, please know that check deposits can be held for 7-10 business days for verification purposes.
If you make a deposit through the ATM, either cash or check, the first $100 dollars is credited immediately, while the remainder of your deposit will be applied to the balance on the following business day. Unlike the ATM, TD Bank's Mobile Deposit feature does not credit any funds initially. The funds will be credited on the following business day.
If you'd like, you're more than welcome to review our Personal Deposit Account Agreement here: https://go.td.com/2nf0JAI for additional information. On pages 40-44, you can find our Funds Availability Policy.
You're also welcome to connect with us directly if you would prefer to review your account directly. For your convenience, Banking Specialists are here to help 24 hours a day, 7 days a week, and can be reached by dialing 1-888-751-9000. Customer Service Representatives are also here to help during lobby hours at any number of our Store locations. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you're unable to call or visit a Store location, that's okay, as you may also send us a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We hope this helped to clear up any confusion, Tamalia, and please don't hesitate to connect with us if you have any additional questions or concerns.
Take care, and enjoy your weekend.
Brittany M, Mount Laurel
January 27, 2018 01:06:58 PM