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May 22, 2016 08:11:43 AM
In reply to Rosalyn, Dunnsville
Thanks for sending us your question, Rosalyn.
As this is pertaining to your specific account, we recommend you give us a call directly to best assist you. We can be reached at 888-751-9000 and are available 24/7. After account verification we will be happy to review the transaction in further detail with you. Please know that we would like to assist you here directly, however we do not have access to your personal information as TD Helps is considered an unsecured fourm.
If you prefer to speak with a Representative in person, you may visit any TD Bank Store. For a listing of TD Bank Stores please see here: http://go.td.com/1f9DSJR.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://go.td.com/1rvBmq8 and send a secure message.
Have a great day!
Alara B, Mount Laurel
May 22, 2016 08:11:59 AM