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I've transferred money from Vanguard to my TD in the past. Apparently this time I chose wire transfer by mistake instead of electronic transfer and am being charged $15 per transaction (6) instead of free, the way I've done it in the past. Can I reverse these fees?
January 20, 2017 02:39:47 PM
In reply to Beth, Woodbury
We're sorry to hear about this, Beth. We'd be glad to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Beth. Have a good day.
Megan K, Mount Laurel
January 20, 2017 02:39:56 PM