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December 19, 2014 04:44:50 PM
In reply to Rodger, Belzoni
We appreciate your visit to TD Helps, Rodger.
We would hate to lose you as Customer due to your move. As America’s Most Convenient Bank, we’re committed to being available when you need us. We offer fully featured online and mobile banking services; live telephone support 24 hours/day, 7 days/week, 365 days/year. You can always feel free to make a deposit using TD Bank Mobile Deposit. TD Bank Mobile Deposit is available for most iPhone and Android devices and to Customers of at least 90 days or longer with an active Checking, Savings or Money Market account. Please visit http://bit.ly/1e3jiYF for more information about this feature.
If you still want to close your account, we understand and would like to provide options on how to go about doing so. If you have a current balance, you can send a request to close your account via mail. Please mail your written, signed, and notarized request to:
TD Bank, N.A
P.O. Box 1377
Please be sure to provide your account number so we may issue you a check for the remaining funds in your account as well as your final statement.
If you prefer, another option is to remove any remaining funds from your current location, such as via your TD Bank Visa Debit Card, check, or transfer. If you choose to use this method, once the funds have been removed, please contact a Specialist 24/7 at 888-751-9000. It will be necessary to make a specific request to close the account once the balance is zero.
However, if your account has a zero balance, there are several options you can go about closing your account. Your first option is to contact our Banking Specialists directly. You may reach us at the telephone number listed above. After account verification, our Specialists would be happy to help.
You can also send us a secure message via your Online Banking. If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please give us a call by dialing the number above. Once you've successfully enrolled and after you log onto your Online Banking, on the left hand side, you should see and option to "Send a secure message" located in the “Message Center. As always, you can also stop by any TD Store for this request.
We hope this helps, Rodger. Please do not hesitate to let us know if you have any other questions.
Luis C, Mount Laurel
December 19, 2014 04:46:12 PM