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October 29, 2015 02:09:03 PM
In reply to Geralyn, Baldwinsville
Hi there Geralyn,
Thank you for getting in touch today!
Don't worry if you don't have your loan account number, we can still help with the payoff quote you need! We'll be happy to provide this info for you when you get in touch with us directly; as this is an unsecured forum, we apologize that we don't have this info for you here.
To contact us, this would depend on where your loan is held. If the loan is held through us here at TD Bank, N.A., you can reach our Financial Solutions Group 24/7 at 800-937-5020. During your call, they can let you know the figure and answer any additional questions you may have. If you'd like to have the payoff quote in writing, one of our Specialists can also have this sent to your address on file, or they can provide you with instructions to obtain this by fax during your call.
You can also send us a Secure Message via Online Banking to obtain a quote, Geralyn. To do so, just log in to your Online Banking account at http://bit.ly/1eaISlq and click the Customer Service tab at the top right, then use the Send a Message link to ask for your payoff. Once we receive your request, a Specialist will respond shortly.
Please note that if you have an auto loan and this is held through TD Auto Finance, please contact a TD Auto Finance Representative instead for a payoff quote. They are available Monday through Friday, 8:00 am to 10:00 pm, and Saturday, 8:00 am to 7:00 pm, at 800-556-8172 to help you. You can also take a look at their site directly, as this page might help you: http://bit.ly/1BZSbAo. There are instructions there to obtain a quote and send your payment.
We hope this is helpful, Geralyn.
Feel free to write back with any other questions at all! We wish you a great afternoon.
Kristen P, Mount Laurel
October 29, 2015 02:10:12 PM