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May 21, 2015 08:19:01 PM
In reply to Christine, Waterbury
Thanks for coming by TD Helps, Christine! We'll be glad to provide some options to you regarding your copy inquiry.
We'd like to begin by stating that if you are enrolled in paperless statements, you have access to any checks that you have written through your statements. If you are not enrolled paperless statements, we do have other options for you.
Feel free to give us a call 24/7 at 888-751-9000, visit us at any TD Bank location during lobby hours or send us a secured message through online banking. If you're not currently enrolled for online banking, you may do so by clicking here: http://bit.ly/1lU2qfY . Please have your account number, debit card number and Social Security number available. If you have any trouble signing up, please contact our Banking Specialists, 24/7 at the telephone number listed above. To send a secured message, please sign into your account and select "Send a message"; which is located underneath the Message Center on the left hand side of the page. In your message, please include the check numbers and amounts for the copies that you need.
Please allow 7-10 business days for shipping; depending on your postal service. Please also note that a fee may be assessed for this request. Take a look here: http://bit.ly/1cTejgt to view our Personal Fee Schedule.
Additionally, if you'd like to enroll in paperless statements, you may do so by following the steps listed below:
To go paperless, follow the below steps:
1. Log on to your TD Bank Online Banking Account.
2. Click the Customer Service tab.
3. Select the link for Online Statement Settings.
4. Select the Online Statements option for each of your accounts.
5. Add the Email Address you wish to have statement alerts sent to.
6. Review the Online Paperless Statement Customer Agreement and hardware and software requirements.
7. Click the check boxes and click Save Changes.
If you should have any questions or need additional assistance, feel free to contact us at the telephone number listed above or visit any TD Bank during lobby hours.
We hope this information helps and come back to TD Helps any time you have a question, Christine. Take care and have a great upcoming weekend!
Katherine G, Mount Laurel
May 21, 2015 08:22:28 PM