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November 4, 2014 10:52:31 AM
In reply to Mark, philadelphia
Good morning, Mark and thanks so much for visiting TD Helps today! We hope you're doing well.
If you're in need of your bank statements, don't worry, as we have plenty of options for you to obtain some copies.
The easiest and quickest way to retrieve copies of your statements is to print them via your online banking account.
If you're currently using our TD Online Banking for your personal account, after logging in your account here: http://bit.ly/1eaISlq, please follow the steps below:
-Click on the Accounts tab at the top of the screen
-Click on the checking account number you would like to view statements on
-Click on the Statements tab
-Choose the statement period you would like to view and click View Statement
-You may then click the print icon if you would like to print a copy of your statement
If you are enrolled for our BusinessDirect online banking, after logging in your account at http://bit.ly/1rvBmq8, please follow the steps below:
-Click on the Accounts link at the top of the screen -Click Statements -Choose the statement period you would like to view and click View Statement -You may then click the print icon if you would like to print a copy of your statements
If you are not currently enrolled for online banking and wish to enroll for your Personal account, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/debit card, Social Security number and your email address. Once at the page, please select "Personal" from the drop down box. Please follow the prompts, and when you finish the enrollment process, you will have immediate access to your account(s).
Or, if you have a business account and would like to enroll for TD Bank BusinessDirect, please follow the link above. Once there, please choose Business from the drop down box, click on Continue, and complete the application. You will need your Business Taxpayer Identification Number, account number, debit card number, your business name, and your email address. When you are finished with the application, you will receive an email confirmation within 2 business days that contains your initial User ID and Password.
In case you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 800-493-7562 to speak with a Digital Banking Specialist. Upon proper account verification, we would be happy to help get you started.
Please note that there is no charge if you view or print your previous statements via online banking. If you are unable to locate the statements you need online, you do have the option to request the statement copies to be mailed to your address on file by calling 24/7 Banking Specialists at 888-751-9000 or visiting your local TD Bank store. Also, depending on the type of statement copy you are looking for, additional fees may apply. For more information, please refer to our current Personal Fee Schedule here: http://bit.ly/1cTejgt (please see "copies" for more details).
We hope this is helpful for you, Mark and enjoy your day.
Kristen P, Mount Laurel
November 4, 2014 10:59:23 AM
I need to copy my bank statement and my credit card .
January 4, 2016 08:16:19 PM
In reply to William, Rochester
Thank you for joining the conversation on TD Helps, William. We're happy to inform you of ways to obtain your TD Bank Credit Card statements.
You may request your TD Bank Credit Card Statements by enrolling Online and signing up for paperless statements! You will need to enroll for enhanced services at www.tdcardservices.com from here: http://bit.ly/1mZCFef. By enrolling your TD Bank Visa Credit Card for this enhanced on-line service, you will be able to view detailed billing statements, request paperless statements, pay on-line from any banking institution as well.
Another option available to request your Credit Card statements would be to call one of our dedicated TD Card Services Specialist at 888-561-8861 available 24/7. If you encounter issues enrolling you may also contact the number previously mention and we'll be glad to help.
If you prefer, you may also stop by any of the TD Store locations in your area for assistance. To find out TD Store locations near you, please visit: http://bit.ly/TDStores.
Let us know if you have any other questions and have a great night.
Shanika A, Mount Laurel
January 4, 2016 08:17:28 PM
I'm requesting copies dating back to 2008. The account is closed but I do know the Account Number.
May 5, 2016 07:51:40 AM
In reply to Neal, Cresskill
Thanks for joining in, Neal. We'd be glad to help.
As you mention that your account is closed, we ask that you visit our Representatives at any TD Store during lobby hours. To take a look at TD Stores and their hours please visit http://bit.ly/TDStores. We apologize for any inconvenience this may cause.
If you have active accounts with TD, feel free to call our Banking Specialists 24/7 at 888-751-9000, visit any TD Store or send a secure message to request statements for your closed account.
To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this helps, Neal and have a good day.
Megan K, Mount Laurel
May 5, 2016 07:51:53 AM