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I was charged by a merchant and they need a fax number to show proof of a void to have the acct not be charged and overdraft charged
December 10, 2014 11:44:21 AM
1 person recommended this |
In reply to mary, jackson
Good morning, Mary and welcome to TD Helps. We'll be glad to provide the fax number you requested.
In order to have a pending debit card authorization released, the merchant needs to send a fax to our Fulfillment at 856-533-1138 with the following information:
Your full card number
Your full name
Exact date and amount of authorization to be released
It must be written on Merchant’s letterhead authorizing TD Bank to remove the Authorization, their signature is also required.
We do recommend contacting us 24/7 at 888-751-9000 to confirm this transaction is still in pending status prior asking the merchant to fax the letter to us. If you have any additional questions or concerns, you may also stop by any of the TD Store locations in your area. To find out TD Store locations near you, please visit: http://bit.ly/TDStores.
We hope the information provided helps, Mary. Let us know if you have any further questions. Have a great one.
LiShu R, Mount Laurel
December 10, 2014 11:45:21 AM