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I'm trying to fax this merchant release form so my customer can have their money back. I cannot find the fax number that I need on the internet. Can anyone get me this fax number please?
Caitlyn, Fairless Hills
March 6, 2015 12:59:25 PM
In reply to Caitlyn, Fairless Hills
Hey, Caitlyn! It's nice to have you here on TD Helps today.
If you represent a Merchant who'll be sending a fax for the release of funds from our mutual customer's account, please fax your authorization of release to our Fulfillment Department at 856-533-1138.
Please be sure that your fax includes the following:
- Merchant’s letterhead authorizing TD Bank to remove the authorization - Customer’s full card number - Customer’s name - Exact date and amount of authorization to be released -Merchant signature
The customer can contact us 24/7 at 888-751-9000 to check to see if we have received your fax.
Thanks for your help, Caitlyn! We welcome you back if you ever have questions in the future. Enjoy your day!
Kristen P, Mount Laurel
March 6, 2015 01:05:23 PM