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Hi, I'm in need of a paper only bank statement just for this month. I received my online statement a few days ago but I have no working printers to access information. I'm filling out a HECM and the app process needs my gov/check deposits validated. Thanks for your assistance in this matter. Mike pisani
January 18, 2017 01:13:19 PM
In reply to Michael, Haddam
We're sorry to hear that you're having difficulties with printing statements via online banking, Michael. We're happy to offer some suggestions.
If you're still unable to print statements via your online banking, you may order statement copies by sending us a Secure Message via online banking, calling us 24/7 at 888-751-9000 or visiting your local TD Bank Store location, during lobby hours in person. To find out the nearest TD Store near you, please visit: https://go.td.com/1nq31dc.
To send a Secure Message you must first log in to your TD Bank online profile. You can do so by clicking here: https://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center". If you are a TD Bank BusinessDirect user, please direct your browser to: https://go.td.com/1rvBmq8.
You may also contact our Banking Specialists at the telephone number listed above, who are available 24/7. When calling, please note that we do require account verification, for security purposes. Once a statement copy request is submitted, please allow 7-10 business days for delivery.
Additionally, depending on the type of statement copies you are looking for, fees may apply. For more information, please refer to our current Fee Schedule here: https://go.td.com/1cTejgt (please see "copies" for more details).
Please don't hesitate to return to TD Helps if you have any further questions, Michael. Enjoy your day!
Shanika A, Mount Laurel
January 18, 2017 01:13:57 PM