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Bradley, Ionia, MI
August 25, 2015 11:01:08 PM
1 person recommended this |
In reply to Bradley, Ionia, MI
Thanks for reaching out to us on TD Helps, Bradley. We'll be happy to assist you with your lien release!
If you had an Auto Loan that was held with TD Bank and as you mentioned, the loan has been paid off, to obtain this documentation, a fax is required. Please fax the following information to our Consumer Release Department at 207-755-4245:
-Your full name, address, and Social Security number
-The account number, if it is available
-The year, make, model and VIN, and the date it was paid off, if available
-Your request for a Release of Lien
We also recommend including your best contact number and your return fax number so that we can assist you as efficiently as possible. Please keep in mind that the turnaround time for the request is typically 3-5 business days.
If you prefer, you're also welcome to give us a call to place your request. Our Financial Solutions Group Specialists are available 24/7 at 800-937-5020, who can take your request by phone and have this documentation mailed out to you at the address on file.
If you expect the release of lien paperwork via mail, please allow additional time for mailing, typically a 5-7 day turnaround.
Please note that if your Auto Loan was financed via TD Auto Finance, please contact a TD Auto Finance Representative for instructions to obtain your Release of Lien. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm at 800-556-8172 to help you.
If you need anything else, Bradley, don't hesitate to reach out to us. Have a great night!
Customer Service Team, Mount Laurel
August 25, 2015 11:02:18 PM
1 person recommended this