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lost my debit card when I moved to my daughters home in Holyoke mass.
July 15, 2014 12:12:02 PM
In reply to Francis, Holyoke,mass
Thanks for stopping by TD Helps today, Francis.
Sorry to hear you lost your ATM card. Luckily we have a few easy ways to request a new card.
If you live near a TD Bank Store, we can make you a new card on the spot. While you are there we can review your account to verify the transactions and get the old card closed out for you. Check out http://bit.ly/TDStores for hours and locations near you. Another option would be to contact a Customer Service Representative 24/7 at 888-751-9000. Once verified we can also review the account and mail you an ATM card.
If you have TD Bank Online Banking you can send us a secure message to request a new ATM card. If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. Since you don't have the card it may be easier to give us a call 24/7 at 800-493-7562 to speak with our Digital Banking Specialists. After you've successfully enrolled, to send secure messages please select the "Customer Service" tad and under "Message Center" please click on the "Send a Message" link. For this particular request, please select the "General Customer Service" for the subject line. In the "Comments/Requests" field, please type in your request. You will receive your new TD ATM/Visa Debit card in the mail and it may take up to 7-10 business days depending on the post office.
Thanks again for dropping by and enjoy the rest of your day!
Cameron P, Mount Laurel
July 15, 2014 12:14:51 PM