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October 2, 2015 11:44:25 AM
1 person recommended this |
In reply to carmencita, Bronx
Hello Carmencita and thank you for reaching out to us on TD Helps.
If you know your current ATM card PIN and would like to change it, you should be able to do so at any TD ATM. If you are unsure about your current ATM PIN, we're happy to offer some options that you may retrieve or reset your ATM PIN. Feel free to choose one from the following options:
- Visit us at any TD Bank Store with your valid photo ID, during lobby hours; check out: http://bit.ly/TDStores for a listing of TD Bank Store locations and hours.
- Call our Banking Specialists 24/7 at 888-751-9000. After proper account verification, we can send you a PIN reminder via mail. PIN reminders sent by mail may take 7-10 business days to receive depending on your postal office.
-Send us a secure message via your online banking to request a PIN reminder. If you're currently enrolled for online banking, after logging onto your account, please click on "Send a Secure Message" link, which is located on the left hand corner under "Message Center". You may choose General Account Inquiry as subject and type the message in the Comments/Requests section. Please allow 7-10 business days for the PIN Reminder to be mailed to your address on file.
Let us know if you have any additional questions for us, Carmencita. We hope you have a great weekend!
LiShu R, Mount Laurel
October 2, 2015 11:46:57 AM
1 person recommended this